Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when you use our services, contact us, or fill out our consultation request forms. This includes:

• ✦Personal identifiers — full name, email address, phone number
• ✦Birth data — date of birth, time of birth, and place of birth (used solely for astrological chart calculation)
• ✦Communication data — messages, enquiries, and correspondence you send us
• ✦Technical data — IP address, browser type, device information, and pages visited (collected automatically via cookies and analytics)

We do not collect payment card details directly — all payments are processed through secure third-party providers.

2. How We Use Your Information

We use the information we collect to:

• ✦Provide, personalise, and improve our astrology consultation services
• ✦Calculate and interpret astrological birth charts and compatibility reports
• ✦Respond to your enquiries and provide customer support
• ✦Send service-related communications (appointment confirmations, follow-ups)
• ✦Analyse website usage to improve user experience
• ✦Comply with legal obligations where applicable

We will never use your birth data or personal information for purposes other than those stated above without your explicit consent.

3. Information Sharing

We respect the trust you place in us. We do not sell, trade, rent, or otherwise transfer your personal information to third parties except in the following limited circumstances:

• ✦Service providers — trusted third-party services (e.g., email delivery, analytics) who assist us in operating our website, subject to strict confidentiality agreements
• ✦Legal compliance — when required by law, court order, or government authority
• ✦Business transfers — in the event of a merger or acquisition, with notice to affected users

4. Cookies

Our website uses cookies — small files placed on your device — to enhance your browsing experience. We use:

Essential cookies

Required for the website to function properly. These cannot be disabled without affecting core functionality.

Analytics cookies

Help us understand how visitors interact with our website (e.g., Google Analytics, anonymised). You may opt out via your browser settings or a cookie preference tool.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of our website may not function properly without cookies.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

• ✦HTTPS encryption for all data transmitted between your browser and our servers
• ✦Restricted access to personal data — only authorised personnel can access it
• ✦Regular security assessments of our systems and processes
• ✦Secure, industry-standard email delivery for sensitive communications

No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• ✦Right of access — request a copy of the personal data we hold about you
• ✦Right of rectification — request correction of inaccurate or incomplete data
• ✦Right of erasure — request deletion of your personal data, subject to legal requirements
• ✦Right to restrict processing — request that we limit how we use your data
• ✦Right to data portability — request transfer of your data in a machine-readable format
• ✦Right to object — object to processing based on our legitimate interests

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: